April 2, 2012
Employee coaching is on the rise, according to a recent study by Bersin & Associates. Business results (defined as a combination of market share, costs and […]
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February 4, 2012
Coaching is fundamental to sports. Why not, business? Why should employees have to go it alone? How do employees learn teamwork? Why should we expect employees […]
January 23, 2012
As difficult as it is, turnover is not always bad. It can be an opportunity to revise an outdated position or to hire someone new with […]
January 2, 2012
In recent months, I had several speaking engagements on the subject of turnover with hundreds of business owners in attendance. I am not a professional speaker, so I was somewhat […]
October 21, 2011
In today’s economy, we all have to do more with less. Pressure to perform is intense, which occasionally heightens emotions and stress, especially among managers. There […]
September 2, 2011
Almost everyone has suffered at one time or another under a lousy manager – someone who is aloof, argumentative, authoritative, cold or insensitive. That person who […]
June 23, 2011
Wearing the Sales Manager hat can be one of the must challenging roles a business owner assumes. Why? Managing sales people is a lot like parenting […]
April 29, 2011
1. Thou Shalt Not Rule by Consensus On a healthy team, where the vision is clear and everyone is on the same page, eight out of […]
August 12, 2010
Don’t mistake “management” with “leadership.” Management skills can be taught. Leadership comes from within. Leadership is a gift that comes naturally if one has a passion for […]
November 30, 2009
Do you know what a “hidden paycheck” is? You are in good company if you don’t. According to a study by George S. May International, less […]
November 20, 2009
At what point does a start-up or a small business need HR? In my experience many small businesses feel comfortable as long as their payroll company is […]
October 13, 2009
In 2009, we witnessed a year of mass layoffs. In 2010, be prepared for another wave. Yet, this wave will be different. This wave will be voluntary . […]